Creative marketing and the American way: DocuSigning Declaration of Independence campaign

September 13, 2012 by 1 Comment

Another episode of the Funnelholic’s endless search for creative fun campaigns brings us to a recent campaign from DocuSign, one of the leaders in the Esignature space. I occasionally email Meagen Eisenberg from DocuSign with crazy marketing ideas for them.  I sent her an idea and she responded with “Check this out” with a link to this Spirit of Liberty campaign.  I loved it so she connected me with Gregor Perotto from their marketing and Voila – a new post is born.

CliffsNotes version of the campaign:

DocuSign teamed up with The Spirit of Liberty Foundation to let Americans electronically sign the Declaration of Independence.  The Spirit of Liberty Foundation is a great cause. Here is their mission from their website:

The Spirit of Liberty Foundation was formed to raise funds and to assist in the restoration and maintenance of the Statue of Liberty and Ellis Island.  After the restoration was completed and as a result of 9/11, the Foundation’s mission was changed to enhance the meaning and importance of liberty.

 In 2005 the Foundation’s name was changed to The Spirit of Liberty Foundation to reflect its broader mission – enhancing the meaning of Liberty and to support our Armed Forces, with emphasis on Wounded Warriors, fallen heroes, and their Families.

 Background:

A year ago, DocuSign ran a really cool photo sharing campaign encouraging their customers to send their “interesting stories” on where they’ve DocuSigned. (editor note: This is actually another great campaign idea and the idea that I sent to Meagen.  Not surprisingly I was a year late but hey, great minds think alike)  The campaign unearthed some great stories such as a woman DocuSigning when in labor, another signing from the bathroom in Olive Garden while her daughter used the facilities and more.  The runner-up story in the competition was about an active military man stationed in Afghanistan who “DocuSigned” his mortgage papers from Afghanistan.  According to Gregor, DocuSign has a number of active military personnel handling their affairs around the world. Pretty cool huh?  As a result, The Spirit of Liberty Foundation came to DocuSign to help them with the Declaration of Independence campaign. That is known in hip hop as “game recognize game”

The campaign:

DocuSign and the Spirit of Liberty set up a website SignHistory.org and kicked off the campaign with kiosks at the Democratic and Republican National Conventions.  Basically, people can put their “John Hancock” next to John Hancock’s.  I love this tagline for a company trying to automate the “John Hancock”.

Here is the flow:

1.       Easy 1-2-3 process to get involved

2.      Once you e-sign, you receive A copy of the Declaration of Independence with your name on it in email

Now, here comes the viral marketing part:

People shared pictures of themselves and other DocuSigning the DOI, including famous politicos like James Carville and Mitt Romney’s 5 sons. (The Funnelholic is not publicly political so both pictures are posted in no particular order)

DocuSign started a Facebook photo album for everyone to share their experiences with friends and family and for DocuSign to share with customers, employees, and future customers.

Everyone appreciates a great campaign so the Twitter-love flowed

I love these types of campaigns.  Here are some of my takeaways:

1.      It’s always great marketing AND very rewarding to align yourself with a cause.

2.      I love how the product experience was integrated into the process. If you have never DocuSigned, you should. Once you do, you will never turn back. I am one of those people – I turn anything I can into electronic signature now.  It’s fast, no fax machines, and an accepted form of signature by even the toughest legal departments.  In other words, DocuSigning the DOI was a gateway drug.  A large number of these folks will be turned on to electronic signatures forever and DocuSign knows this.

3.      Electronic signatures are a viral product. Viral products mean every person or organization you bring on will bring others with them.  Let me give two personal examples.  I am working on paperwork with my bank.  My contact sends me a bunch of paperwork which I DocuSign and send back to her via DocuSign. She has to sign on to counter sign.  She is now onboarded into the app.  Example 2:  I use DocuSign when I sell. I sent a contract to a client via DocuSign.  Next phone call I spend 20 minutes with the contact telling me how she loves the product and wants to invest.  Viral.

4.      Fun, out-of-the-box experiences become viral.  DocuSign will add more social sharing features as the campaign progresses, but what they found was people were sharing their experiences such as sharing pictures anyway.  Everyone asks me “How do I encourage my people to share my content?”  The answer: “Affect them”.  In this campaign, mission accomplished.

Kudos to DocuSign. I hope this spurs some great ideas for you next campaign.

Craig Rosenberg is the Funnelholic. He loves sales, marketing, and things that drive revenue. Follow him on Google+ or Twitter

Filed Under: b2b Marketing, Great campaigns, Public Relations Tagged With: ,

4 Steps to Actually Blog without Blogging

November 12, 2008 by 6 Comments

I had an interesting conversation the other day with a guy who wanted to blog. After telling him the level of effort necessary to have an effective blog, I could hear him deflate. If you can’t produce a good blog, you probably shouldn’t do one at all. I can tell you firsthand that blogging takes effort and time that not everyone has.

There are some really simple things you can do, however, to essentially “blog without blogging.”

  1. Have a professional Web site: This is obvious. But in case it needs spelling out, it’s ok not to have a blog but it’s not ok to not have a Web site.
  2. Do the social networking thing: Create and update a LinkedIn profile, first and foremost. By update, I don’t just mean your work history, but treating the profile like a Web site and marketing yourself with the critical keywords in your industry. In addition, strongly consider joining Facebook. Both of them offer the opportunity for extra exposure by joining groups and networking with like-minded professionals. The microblogging sites (twitter, plurk) won’t be as effective for you if you don’t have original content to point to.
  3. Answer questions on LinkedIn Answers: I can’t speak to this firsthand, but I know a number of friends in the business who get leads and referrals because they are presenting themselves as thought leaders or experts by answering questions relevant to your industry. Don’t waste your time answering dumb general questions such as “Who in your mind is the best CEO?” unless you have time to burn – in which case you probably should be writing a blog in the first place.
  4. Comment blogging: Bloggers love when you comment, so don’t feel like you are intruding. The play here is to get on high traffic sites relevant to your expertise. So if you are a marketing guy, blogs such as MarketingSherpa, The Funnelholic, Modern Marketing, and so on will be your targets. There is unwritten etiquette here. Don’t be the dork who writes shameless plugs your products – especially if they’re bad. The key to entrance and acceptance to the blogosphere is to add value. It’s fine to add a backlink, you can include a link back, that is fine, but your comments should be insightful and relevant to the post you are commenting on. Your goal is to come off as an expert and increase visibility for your own name and brand.

So, the answer is yes, you can achieve the goals of blogging without starting and maintaining a blog.

Craig Rosenberg is the Funnelholic. He loves sales, marketing, and things that drive revenue. Follow him on Google+ or Twitter

Filed Under: Business Musings, Internet, Lead/Inquiry Generation, Public Relations Tagged With: , , ,

The Argument for Thought Leadership: Crude Oil and the Cult of T. Boone Pickens

September 24, 2008 by 1 Comment

Marketers ask me all the time the benefits of thought leadership, and I have only one thing to say: “Make it happen.”  When it doesn’t work, it’s often for a number of reasons:

1.    Poor execution.
2.    Not enough effort. In b2b, there really is no such thing as over-exposure.
3.    Poor choice of superstar – a.k.a., your thought leader. The one who is going to fill the house, put butts in the seats and pretty much make your brand the equivalent of a household name.

Masters of thought leadership include:

1.     Wall Street (the latest happenings not withstanding). Think Mary Meeker and the cult of Alan Greenspan.
2.    College Basketball and football coaches – remember, these dudes have even written books that smart people actually read! At least we are led to believe they actually wrote the books.
3.    Politicians – duh – for the most part.

And they can come and go. Witness Henry Blodgett.

But my favorite master of the thought leadership game is T. Boone Pickens.  In a nutshell, T. Boone is a wildcatter who made billions in the oil game.  Since 2001 until earlier this year, T. Boone could move the crude oil markets like no other.  He was always the thought leader du jour on CNBC, “The Wall Street Journal,” and you name it with his oil price predictions.  He always brought data to his commentary and was the first person to call  for the $100 barrel of oil.  What people were never told was that he was the single biggest holder in oil futures on the Nymerc (where oil is traded).  Pure brilliance: An oil speculator from Oklahoma, looked upon as the oil expert, who every time he got on tv made tens of millions for himself and his beloved Oklahoma State University (he donated $60 some-odd million to their athletic department).

Check out this Bloomberg article from ’07:

Boone Pickens, chairman of Dallas- based BP Capital LLC, told financial news network CNBC that crude-oil prices will rise to $100 a barrel, perhaps before the end of this year. “It could come this quarter,” Pickens said today on CNBC. “Within a year, you’re going to see $100 oil.”

Guess what this “genius” is doing now?  Selling alternative energy.  Guess what that means? He started selling his oil contracts at $150 a barrel and could be going short.

[youtube=http://www.youtube.com/watch?v=R2bOug1d20c&w=425&h=344]

What’s the moral of the story?  I used to giggle at PR folks, but the reality is, companies need to create superstars in their industry.  I am not saying it’s easier in the b2b world, but there is a massive desire for content and b2b organizations need to take advantage.  Here are my tips:

1.    Think like a political strategist or Hollywood PR machine: Make sure the message, ideology, and goals are clear and well fleshed out.
2.    Pick the right superstar: its usually a CEO, but it can be a resident “smarty-pants.”
3.    Blog, panel and speak: Get in front of the masses.  Keep in mind, all three are realistic.  How many trade show companies send out requests for speakers?
4.    Pictures: Learn from the best, the face works.
5.    Leverage the other thought  leaders:  get yours in the loop with other bloggers, columnists, writers and talking heads.  These are the guys who will turn to your guru for quotes.

Take it from T. Boone, the thought leader can move the market in your direction.

Craig Rosenberg is the Funnelholic. He loves sales, marketing, and things that drive revenue. Follow him on Google+ or Twitter

Filed Under: Business Musings, Economy, Management, Public Relations, Thought Leadership Tagged With: , , , , , ,